P88 Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") is issued by the entity operating the p88 platform and applies to all users of the https://p88.cash website and its associated mobile applications. It explains what information p88 collects, how that information is used, and the measures we take to protect your privacy.

P88 believes that your data belongs to you. That's why we only collect what's necessary — and we're upfront about everything we do collect. The core purpose of this policy is to ensure that members in Bangladesh can use p88 with complete peace of mind.

This Policy is developed in accordance with international data protection standards. We also comply with the privacy regulations of our licensing authority. Any updates will be reflected on this page, and registered members will be notified by email.

P88 collects three types of information — what you provide directly, what is generated automatically during your use of the platform, and documents requested for identity verification. Details are outlined below:

• Identity Information: Name, date of birth, gender, and nationality — the details you provide at registration.
• Contact information: Mobile number, email address, and division/district of residence.
• Financial Information: Mobile banking numbers (bKash, Nagad, Rocket) and bank account numbers (for withdrawals). Full card numbers are not stored.
• Identity Document: A copy of your NID or passport along with a selfie, for KYC verification purposes only.
• Device & Browser Information: IP address, browser type, device model, operating system.
• Usage Information: A log of activity such as which games you played, when you logged in, and which pages you visited.
• Location data: Only an approximate region is determined from your IP address. GPS or precise location tracking is not used.

If you contact our support team, records of that conversation may also be retained — primarily to improve service quality.

P88 uses your data only for specific, legitimate purposes. Your information is never processed for unrelated reasons. The main purposes are:

• Account creation and management, login verification, and account security.
• Processing deposits and withdrawals and ensuring transaction accuracy.
• Completing KYC verification and complying with international Anti-Money Laundering (AML) regulations.
• Sending bonus and promotional offers — only if you have consented to receive them.
• Personalizing your gaming experience and suggesting relevant games.
• Protecting platform security and detecting fraudulent activity.
• Assisting with support tickets and resolving complaints.
• Analysing platform usage to improve service quality.

P88 will never use your data for any purpose not stated here. If your data needs to be used for a new purpose, you will be informed in advance and consent will be obtained where required.

P88 does not sell your data. In limited circumstances, we may share information with trusted third parties — always for a specific purpose and under strict confidentiality agreements.

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the data needed to process transactions. They are not permitted to use this information for any other purpose.
• Game Providers: Companies like Pragmatic Play and Evolution can see your account ID and betting data in order to run the games. Your name and contact details are never shared.
• KYC Verification Service: Documents may be shared with specialist identity verification service providers.
• Legal Obligation: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention Network: To combat international gambling fraud, limited data may be cross-checked against industry-standard blacklist databases.

P88 uses industry-leading technology to keep your information secure. As a member in Bangladesh, it is important to understand just how carefully your data is being looked after.

• SSL/TLS Encryption: Every data exchange on p88 is encrypted with 256-bit SSL. If you see a padlock icon next to the address bar in your browser, your connection is secure.
• Encrypted Database: All sensitive data stored on our servers is encrypted. Even with direct server access, passwords and payment details cannot be read.
• Firewall & DDoS Protection: Multi-layered firewalls and real-time intrusion prevention systems are active around the clock.
• Minimum Data Access: Within p88, only staff members who need your data for their specific role can access it. KYC documents are restricted to the compliance team only.
• Regular Security Audits: Third-party cybersecurity specialists regularly audit p88's systems and identify vulnerabilities.
• Two-Factor Authentication (2FA): Members can enable two-step verification on their account, which significantly strengthens account security.

That said, no technical measure can guarantee absolute security. It is equally important that you use a strong password and never share your account credentials with anyone.

P88 uses cookies — small files stored in your browser. Without them, maintaining login sessions or remembering your game progress would not be possible. p88 uses four types of cookies:

You can delete cookies or stop accepting new ones at any time through your browser settings. However, disabling essential cookies may affect login and gameplay. p88 does not use third-party advertising cookies.

Your p88 account means you are in control of your own data. You may exercise the following rights at any time:

To exercise any of these rights, email us at support@p88.cash or reach out via live chat. We aim to respond within 30 days.

P88 does not retain your data longer than necessary. However, certain information must be kept for a defined period for legal compliance.

• Account Information: Retained for as long as your account is active, and generally up to 3 years after account closure.
• Transaction Records: Retention for up to 5 years is mandatory under international AML regulations.
• KYC Documents: Retained for up to 5 years after account closure, as required by regulatory authorities.
• Support Contact: Deleted 2 years after your last contact with us.
• Analytics Data: Stored in anonymized form with no expiry, but contains no personal identifiers.
• Marketing consent: Unsubscribing removes you from our marketing list immediately.

Once the retention period expires, your data is securely deleted or anonymised in a way that makes it impossible to identify you.

P88 is strictly an adult platform. p88 does not collect data from or provide services to anyone under the age of 18.

• Date of birth is required at registration, and sign-up cannot be completed if the age entered is under 18.
• Age is re-confirmed during the KYC verification process.
• Any account found to belong to a minor is immediately closed and the associated data deleted.
• If a parent or guardian suspects a minor is using p88, please notify us at support@p88.cash — immediate action will be taken.

P88 treats the protection of minors as more than a regulatory requirement — it is our ethical responsibility.

P88 may update this Privacy Policy from time to time. For any significant changes, registered members will be notified in advance via email or platform notification.

Continuing to use p88 after any changes take effect means you accept the updated policy. It's worth checking this page from time to time — the "Last Updated" date at the top will tell you when changes were last made.

For any questions or concerns regarding this Privacy Policy:

• Email: support@p88.cash (You may write in Bangla)
• Live Chat: Available 24/7 on the p88.cash website
• Help Center: /help-center