Registered names on p88 generally cannot be changed directly, as they are linked to KYC verification. However, your mobile number or email can be updated within certain limitations.
Steps to Change Your Mobile Number:
1. Log in to p88.
2. Go to Profile Icon → Account Settings → Personal Information.
3. Tap the "Change Mobile Number" option.
4. An OTP will be sent to your old number. Use it to verify your identity.
5. Enter your new number and confirm with the OTP sent to it.
Important: If you no longer have access to your old number (lost or deactivated SIM), contact support directly. They may ask for a copy of your NID or passport for identity verification. Changes are typically completed within 24–48 hours.
Steps to Change Your Mobile Number:
1. Log in to p88.
2. Go to Profile Icon → Account Settings → Personal Information.
3. Tap the "Change Mobile Number" option.
4. An OTP will be sent to your old number. Use it to verify your identity.
5. Enter your new number and confirm with the OTP sent to it.
Important: If you no longer have access to your old number (lost or deactivated SIM), contact support directly. They may ask for a copy of your NID or passport for identity verification. Changes are typically completed within 24–48 hours.
The easiest way to view all p88 promos and bonus offers is through the "Promotions" or "Offers" section on the platform. You'll find it in the menu after logging in.
Regular offer update schedule:
— Weekly Offers: New weekly bonuses drop every Monday or Tuesday — typically reload bonuses, free bets, or cashback offers.
— Monthly Promos: Major offers are released at the start of the month, especially during big cricket or football tournaments.
— Event-Based Offers: Special odds boosts and bonuses are offered during major events like the World Cup, IPL, and big matches.
To stay on top of new offers, keep SMS or email notifications turned on. You can enable this during registration or in your profile settings. Keep in mind that every promotion has a set expiry date — the offer page will always show the deadline.
Regular offer update schedule:
— Weekly Offers: New weekly bonuses drop every Monday or Tuesday — typically reload bonuses, free bets, or cashback offers.
— Monthly Promos: Major offers are released at the start of the month, especially during big cricket or football tournaments.
— Event-Based Offers: Special odds boosts and bonuses are offered during major events like the World Cup, IPL, and big matches.
To stay on top of new offers, keep SMS or email notifications turned on. You can enable this during registration or in your profile settings. Keep in mind that every promotion has a set expiry date — the offer page will always show the deadline.
When a match is cancelled or abandoned, bets on p88 are settled according to specific rules. The key principles are:
If the match is cancelled before it starts: All bets are voided and your full stake is refunded. This typically reflects in your balance within 24–72 hours.
If a set number of overs or a defined period of play has been completed after the match begins: If the minimum overs in cricket (typically 5 overs) or the minimum time in football (typically 55 minutes) has been reached, the bet may be settled based on the result up to that point. This varies by sport and league.
If an event is cancelled in an accumulator bet: The cancelled event is treated as odds of 1.0, and the bet continues with the remaining selections.
Detailed Settlement Rules Terms & Conditions Available on the page. For questions about a specific bet, contact support.
If the match is cancelled before it starts: All bets are voided and your full stake is refunded. This typically reflects in your balance within 24–72 hours.
If a set number of overs or a defined period of play has been completed after the match begins: If the minimum overs in cricket (typically 5 overs) or the minimum time in football (typically 55 minutes) has been reached, the bet may be settled based on the result up to that point. This varies by sport and league.
If an event is cancelled in an accumulator bet: The cancelled event is treated as odds of 1.0, and the bet continues with the remaining selections.
Detailed Settlement Rules Terms & Conditions Available on the page. For questions about a specific bet, contact support.
What you're describing is called an accumulator or parlay bet. Adding multiple selections multiplies the odds of each, so a winning bet pays out significantly more.
How to place an accumulator bet on p88:
1. Go to the Sports section and click on the odds for your first selection — it will be added to your bet slip.
2. Add your second, third, and further selections the same way. You'll see the combined odds increase on your bet slip.
3. Select the "Accumulator" tab on the bet slip (this usually activates automatically when you have multiple selections).
4. Enter your stake amount. The potential payout will be displayed below.
5. Confirm.
A word of caution: If even one selection in an accumulator loses, the entire bet is lost. p88 generally allows between 2 and 15–20 selections, though limits vary by sport and market. There is also a maximum payout cap — check your bet slip before placing.
How to place an accumulator bet on p88:
1. Go to the Sports section and click on the odds for your first selection — it will be added to your bet slip.
2. Add your second, third, and further selections the same way. You'll see the combined odds increase on your bet slip.
3. Select the "Accumulator" tab on the bet slip (this usually activates automatically when you have multiple selections).
4. Enter your stake amount. The potential payout will be displayed below.
5. Confirm.
A word of caution: If even one selection in an accumulator loses, the entire bet is lost. p88 generally allows between 2 and 15–20 selections, though limits vary by sport and market. There is also a maximum payout cap — check your bet slip before placing.
p88 lets you view your complete betting and financial history all in one place.
To view your betting history:
Log In → Profile → "My Bets" or "Bet History" → Filter by date and status (Active / Won / Lost / Cancelled).
To View Your Transaction History:
Log In → Profile → "Transaction History" or Financial Transactions Go to the page → you'll find deposits and withdrawals listed separately.
Each transaction shows the date, amount, method (bKash / Nagad / Bank), and status. You can view the last 90 days of history directly; for anything older, contact Support. If you need a statement for tax or audit purposes, submit your request by email.
To view your betting history:
Log In → Profile → "My Bets" or "Bet History" → Filter by date and status (Active / Won / Lost / Cancelled).
To View Your Transaction History:
Log In → Profile → "Transaction History" or Financial Transactions Go to the page → you'll find deposits and withdrawals listed separately.
Each transaction shows the date, amount, method (bKash / Nagad / Bank), and status. You can view the last 90 days of history directly; for anything older, contact Support. If you need a statement for tax or audit purposes, submit your request by email.
The good news is — p88 works fully in a mobile browser, so downloading a separate app is not required.
What works on mobile browser:
— All game types (slots, Live Casino, Sports Betting)
— Deposits & Withdrawals
— Claiming Bonuses & Viewing Offers
— Changing Account Settings
— Live Chat Support
For the best experience: Chrome on Android and Safari on iOS work best. Keep your browser cache clear and always use an updated browser. With a stable internet connection, Live Casino video streaming works just fine on mobile too.
To add a shortcut to your home screen, use the "Add to Home Screen" option in Chrome — it works just like a native app.
What works on mobile browser:
— All game types (slots, Live Casino, Sports Betting)
— Deposits & Withdrawals
— Claiming Bonuses & Viewing Offers
— Changing Account Settings
— Live Chat Support
For the best experience: Chrome on Android and Safari on iOS work best. Keep your browser cache clear and always use an updated browser. With a stable internet connection, Live Casino video streaming works just fine on mobile too.
To add a shortcut to your home screen, use the "Add to Home Screen" option in Chrome — it works just like a native app.
Under normal circumstances, deposits from bKash to p88 are credited within 5 to 15 minutes. The same applies to Nagad and Rocket.
Common reasons your balance may not reflect the deposit:
— bKash Payment Deducted but Sent to the Wrong p88 Number
— Incorrect reference or merchant code was entered
— Transaction interrupted midway due to a network issue
— Temporary High Traffic on p88's Payment System
If it still hasn't arrived after 15 minutes:
1. Open your transaction history in the bKash app and note the Transaction ID (TxID).
2. Go to p88 Live Chat and provide the TxID, amount, and time of the transaction.
3. Support will review and typically resolve the issue within 30 minutes to 2 hours.
If your bKash balance hasn't been deducted but p88 shows the transaction as "Processing", it usually resolves on its own. If it doesn't, contact support.
Common reasons your balance may not reflect the deposit:
— bKash Payment Deducted but Sent to the Wrong p88 Number
— Incorrect reference or merchant code was entered
— Transaction interrupted midway due to a network issue
— Temporary High Traffic on p88's Payment System
If it still hasn't arrived after 15 minutes:
1. Open your transaction history in the bKash app and note the Transaction ID (TxID).
2. Go to p88 Live Chat and provide the TxID, amount, and time of the transaction.
3. Support will review and typically resolve the issue within 30 minutes to 2 hours.
If your bKash balance hasn't been deducted but p88 shows the transaction as "Processing", it usually resolves on its own. If it doesn't, contact support.